Monitoring, Updates, Tracking, Productivity

Quality monitoring and knowledge base updates for tracking productivity of call center agents.

Enhancing Call Center Productivity

Dubai Holding specializes in quality monitoring, knowledge base updates, and tracking productivity of call center agents to ensure optimal performance and customer satisfaction.

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man in white button up shirt smiling

150+

15

Reliable Solutions Guaranteed

Efficient Service

Quality Monitoring Services

Track productivity, update knowledge base, and monitor quality of call center agents efficiently.

Agent Productivity Tracking

Efficiently track and monitor the productivity of call center agents to improve overall performance.

man using IP phone inside room
man using IP phone inside room
Knowledge Base Updates

Ensure that your knowledge base is always up-to-date with the latest information and resources.

Call Center Agent Tracking

Quality Control Services
a man wearing a headset sitting in front of a computer
a man wearing a headset sitting in front of a computer
a man wearing headphones sitting in front of a laptop computer
a man wearing headphones sitting in front of a laptop computer

Dubai Holding's quality monitoring and knowledge base updates have greatly improved our call center agents' productivity. Highly recommend their services!

Happy Customer

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gray home phone on wall

★★★★★

Contact Us for Quality Monitoring and Productivity Tracking Solutions

Reach out to us for quality monitoring, knowledge base updates, and productivity tracking.

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white concrete building under blue sky during daytime